It’s fun to brainstorm, to be clever, to solve things. There’s a smattering of satisfaction associated with this—at least for me—because it feels good to solve things. It feels so good, in fact, that I notice sometimes I interrupt, break in, or try to solve something before we’ve even gotten to the root of the question. In our lives, it’s easy to jump right in and propose solutions before we even understand the scope of what’s happening. The trouble is, how do we know that our advice is what really needs to be said? Here’s how and why to listen, instead.